PM
Patrick M
1 reviews | Active since Jun 2024
16 Sept 2024, 12:13
Bad billing, worse communication
I reached out to ADT to dispute my bill. They contacted me promising to resolve the issue. They ignored my follow-up emails and didn't resolve the issue. This has been going on for months now. ADT as a service is fine but the billing dept. doesn't even deserve the outline of a star.
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Adt Security's replyOfficial
16 Sept 2024, 12:34Dear Patrick Mncube
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind Regards Fidelity-ADT
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind Regards Fidelity-ADT
Adt Security's reply16 Sept 2024, 12:34
Official
Dear Patrick Mncube
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind Regards Fidelity-ADT
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind Regards Fidelity-ADT