1 reviews | Active since Feb 2016
BAD AND PATHETIC ACCOUNT MANAGEMENT
Since I have signed up for this contract 24 months ago I have experienced nothing but headaches and a hassle as well as bad service and bad attitudes. I cancelled my account in November 2015 knowing the contract expired in Dec 2015 and still get charged for it and then the accounts lady Mary Cherry gives me attitude as well. Not receiving an account statement for 24 moths and informing the accounts department Mary Cherry had a non chalant attitude towards the fact. The equipment was lost moving the alarm system from one house to another yet ADT wanting to charge me for it and yet their technicians moved and stored the equipment.<br> <br> After cancelling the contract I am still billed for it as well. <br> <br> There is no clear communication and response time from ADT concerning all my previous complaints about Danie and I always got pushed from pillar to post.<br> <br> I will never ever deal or sign up with ADT every again as signing up with them was nothing but the worse mistake of my life!
We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.
Kind regards
Customer services
We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.
Kind regards
Customer services
