1 reviews | Active since Oct 2013
BAD and Improper service
We contacted ADT Security for a Alarm system to be installed at our home.<br> The Person Julius came to see my wife and gave a few option for us to choose from. we choose to rent option as it suits our pockets. <br> on Thursday 11 June 2015, at 12:09 we received a call saying everything is approved and we just need to make the payment of R849 for the alarm to be installed.<br> <br> Today is 18 June 2015. i called Julius again to find out whats going on. this is when he said to me: Theres a problem. Cause your wife is on DEBT review we can not approve the alarm system.<br> <br> this is UNACCEPTABLE. Because ADT said we are approved and everything is in Order, I WANT MY ALARM SYSTEM INSTALLED!!!. They cant come a week later and change their mind now.<br> <br> We told them from beginning were under debt review.<br> <br> I WANT THE OWNER OF ADT TO RESOLVE THIS ISSUE, IM GOING TO PHONE MY LAWYER ALSO NOW. <br> <br> I WANT RESULTS ASAP!!!
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
Best regards,
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
Best regards,
