EV
Ettienne V
1 reviews | Active since Feb 2024
30 May 2025, 15:45
Bad after sales service received
What a nightmare company to deal with. Paid and installed an alarm and cctv system. From day 1 cameras cannot connect remotely. Send a technician to fix -couldn’t solve issue, and invoice me !! Send a mail to cancel contract, then get a call they will ensure my system work. Technician arrive 1.5 hrs before appointment time. Again today was supposed to send technician- 15:44 nobody to repair
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Adt Security's replyOfficial
30 May 2025, 16:05Dear Ettienne Venter We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
Adt Security's reply30 May 2025, 16:05
Official
Dear Ettienne Venter We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT