Awful Reponse Time Misses culprits

<p>I have 2 properties connected to ADT. I have tried other security companies and it seems that the service just gets worse. I pressed a panic today in light of a supicious car noticed on my CCTV. The Culprit had ten minutes to scan and look at everything around my property. The ADT response took around 12-14 minutes and conveniently missed the car and the culprit.</p> <p>I trusted ADT to watch over my family and respond to Panic activations without dispair. When the Gaurd finally showed he was more interested in reaching for his reponse receipt book than secure the boudry wall.</p> <p>Awfull service , I am discusted in my security choice. I will be looking intensively at alternative security companies. </p>