AW
Adrian W

1 reviews | Active since Apr 2019

02 Jul 2022, 01:29

Awful ADT response time in Helderkruin

For the second time in as many weeks ADT’s response time in the Helderkruin (on the west rand) has been awful ! I received a call 3 hours after my alarm was activated to ask me if everything was alright. What made this experience even worse is that it was after 1am in the morning. They have just lost a customer.

0
Replies (1)
Adt Security
Adt Security's reply04 Jul 2022, 09:06
Official
Dear Adrian W
 We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       
 Kind regards
 Fidelity-Adt