1 reviews | Active since Jul 2011
Avoid ADT - Noise Pollution and No Service
ADT does not care about their customers, noise pollution, wasting the time of their staff or providing any form of service.<br> Our neighbors have been struggling to get their ADT alarm issues resolves since October 2013 (more than 1 year and six months) and the ADT technicians are completely unable to resolve the issue. <br> These clients have decided to ignore calls from the control room as a result, which is now annoying their neighbors.<br> Their alarm is triggered every 30 minutes or so. The call center does not care either. According to my most recent call to the control room @ 15:15 06 April 2015 ***) they do not have the contact information of this client, so the simply send out the unit every time instead.<br> This means they do not respect the client, noise pollution in the area, wasting the time of their staff (units might be needed elsewhere), or respecting any form of brand.<br> Avoid using ADT at all cost. You will never know which alarm activation was the real deal.
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
