BP
BRUCE P
1 reviews | Active since Jun 2017
13 Sept 2022, 09:34
Avoid
Very bad service Ordered 5 remotes for our club Technician arrived with the remotes and could not program them Left with the remotes and that is the last we have heard from them do not reply to our emails AVOID AT ALL COSTS
Helpful (0)
Replies (5)0
Replies (5)
Adt Security's replyOfficial
13 Sept 2022, 10:14Dear Bruce P
We thank you for bringing this to our attention.
We would like to assist, but can you please confirm which branch you are with and the contact number affiliated with the premises in question, so that we can trace your premises on our data base.
The above cell number does not appear on our database. Please do a private response with the contact details.
Thanking you in advance for your co-operation. Will await your response to escalate accordingly. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention.
We would like to assist, but can you please confirm which branch you are with and the contact number affiliated with the premises in question, so that we can trace your premises on our data base.
The above cell number does not appear on our database. Please do a private response with the contact details.
Thanking you in advance for your co-operation. Will await your response to escalate accordingly. Kind regards
Fidelity-Adt
Best regards,
Adt Security's reply13 Sept 2022, 10:14
Official
Dear Bruce P
We thank you for bringing this to our attention.
We would like to assist, but can you please confirm which branch you are with and the contact number affiliated with the premises in question, so that we can trace your premises on our data base.
The above cell number does not appear on our database. Please do a private response with the contact details.
Thanking you in advance for your co-operation. Will await your response to escalate accordingly. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention.
We would like to assist, but can you please confirm which branch you are with and the contact number affiliated with the premises in question, so that we can trace your premises on our data base.
The above cell number does not appear on our database. Please do a private response with the contact details.
Thanking you in advance for your co-operation. Will await your response to escalate accordingly. Kind regards
Fidelity-Adt
Best regards,
BP
BRUCE P's updateReviewer Update
13 Sept 2022, 10:24the remotes were ordered for Alberton Sports shooting club
you can contact me on ***
Account number MEN00216
you can contact me on ***
Account number MEN00216
BP
BRUCE P's update13 Sept 2022, 10:24
Reviewer Update
the remotes were ordered for Alberton Sports shooting club
you can contact me on ***
Account number MEN00216
you can contact me on ***
Account number MEN00216
Adt Security's replyOfficial
13 Sept 2022, 10:46Dear Bruce P
Thanks you for the information.
Will escalate this to our branch in Johannesburg. A Social Media Officer will be in contact with you shortly.
Kind Regards
Fidelity-Adt
Thanks you for the information.
Will escalate this to our branch in Johannesburg. A Social Media Officer will be in contact with you shortly.
Kind Regards
Fidelity-Adt
Best regards,
Adt Security's reply13 Sept 2022, 10:46
Official
Dear Bruce P
Thanks you for the information.
Will escalate this to our branch in Johannesburg. A Social Media Officer will be in contact with you shortly.
Kind Regards
Fidelity-Adt
Thanks you for the information.
Will escalate this to our branch in Johannesburg. A Social Media Officer will be in contact with you shortly.
Kind Regards
Fidelity-Adt
Best regards,
BP
BRUCE P's updateReviewer Update
19 Sept 2022, 11:47good morning
we were promised the refund would be in our account by Friday Now 11h45 Monday 19/09/2022 and still no refund???????
we were promised the refund would be in our account by Friday Now 11h45 Monday 19/09/2022 and still no refund???????
BP
BRUCE P's update19 Sept 2022, 11:47
Reviewer Update
good morning
we were promised the refund would be in our account by Friday Now 11h45 Monday 19/09/2022 and still no refund???????
we were promised the refund would be in our account by Friday Now 11h45 Monday 19/09/2022 and still no refund???????
Adt Security's replyOfficial
19 Sept 2022, 13:54Dear Bruce P
We apologise for any inconvenience caused with regards to the above. Will once again escalate this to our Johannesburg branch. Someone will be in contact shortly.
Kind Regards
Fidelity-Adt
We apologise for any inconvenience caused with regards to the above. Will once again escalate this to our Johannesburg branch. Someone will be in contact shortly.
Kind Regards
Fidelity-Adt
Best regards,
Adt Security's reply19 Sept 2022, 13:54
Official
Dear Bruce P
We apologise for any inconvenience caused with regards to the above. Will once again escalate this to our Johannesburg branch. Someone will be in contact shortly.
Kind Regards
Fidelity-Adt
We apologise for any inconvenience caused with regards to the above. Will once again escalate this to our Johannesburg branch. Someone will be in contact shortly.
Kind Regards
Fidelity-Adt
Best regards,