DM
Derick M

1 reviews | Active since Sept 2010

21 Jan 2016, 21:46

Armed response taking 20 to 200 minutes

ADT convinced me to move to them 1 month ago after I suffered 2 burglaries. Their fee is fair. Their equipment good. They call centre sharp. Their armed response - utter incompetence.... My responses have varied frim 20 minutes to 140 minutes..... Yes, over 2 hours!

0
Replies (1)
Adt Security
Adt Security's reply22 Jan 2016, 09:41
Official
Hello DerickM,


We thank you for bringing this to our attention. You will be contacted shortly to discuss your concerns.

Kind Regards,
Customer services