Appauling service
I had an alarm system hired at ADT and my contract ended last year August 2022. I then called and emailed them to say im not renewing it not unless they give me surity that should it malfunction or have any technical glitches i will not be liable as it is no longer under warranty, i said this because they refused to give me a new one to rent they said that one is still fine. I have not received anything from them as surity i then sent them an email to come and collect their system, that has not happened instead they are continuing to collect debit order. Please assist as i want them to come and collect their alarm system.
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Replies (3)
Adt Security's replyOfficial
06 Jul 2023, 11:24Dear Thembsy M
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
Adt Security's reply06 Jul 2023, 11:24
Official
Dear Thembsy M
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
's updateReviewer Update
31 Jul 2023, 03:39The matter has still not been attended to and ADT is still continuing to take debit order that they even increased without my consent. i made it clear that they must come and collect their system and we path ways
's update31 Jul 2023, 03:39
Reviewer Update
The matter has still not been attended to and ADT is still continuing to take debit order that they even increased without my consent. i made it clear that they must come and collect their system and we path ways
Adt Security's replyOfficial
31 Jul 2023, 15:00Dear Thembsy M
We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further..Kind RegardsFidelity-Adt
We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further..Kind RegardsFidelity-Adt
Adt Security's reply31 Jul 2023, 15:00
Official
Dear Thembsy M
We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further..Kind RegardsFidelity-Adt
We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further..Kind RegardsFidelity-Adt