tM
topollo M
1 reviews | Active since Jan 2017
13 Jul 2021, 12:00
APOLOGY FOR ROAD RAGE
Have laid a complain to Adt/fidelity security about two of your vehicles who provoked road rage at cosmo city. Am disappointed that still after callinh your office, talking to Johann am still not satisfied. My question to you is that i waisted my time by calling your office instead of shooting those individuals. Am not gonna rest until you give me joy over this matter. The ball is in your court how this will turn out
Helpful (0)
Replies (5)0
Replies (5)
Adt Security's replyOfficial
13 Jul 2021, 12:45Dear Topollo Maile
We are in receipt of your Hello Peter complaint and would like to assist. In order to do this, we will need more information.
Please confirm the area this incident happened, and if it was an Armed Response, or technical vehicle. WE also need to know, if it is our Cape Town, KZN, or PE branch.
We need to establish which Manager we can escalate this to, to call you back to further discuss.
Thanking you in advance for your co-operation.
Kind Regards
Fidelity-Adt
We are in receipt of your Hello Peter complaint and would like to assist. In order to do this, we will need more information.
Please confirm the area this incident happened, and if it was an Armed Response, or technical vehicle. WE also need to know, if it is our Cape Town, KZN, or PE branch.
We need to establish which Manager we can escalate this to, to call you back to further discuss.
Thanking you in advance for your co-operation.
Kind Regards
Fidelity-Adt
Adt Security's reply13 Jul 2021, 12:45
Official
Dear Topollo Maile
We are in receipt of your Hello Peter complaint and would like to assist. In order to do this, we will need more information.
Please confirm the area this incident happened, and if it was an Armed Response, or technical vehicle. WE also need to know, if it is our Cape Town, KZN, or PE branch.
We need to establish which Manager we can escalate this to, to call you back to further discuss.
Thanking you in advance for your co-operation.
Kind Regards
Fidelity-Adt
We are in receipt of your Hello Peter complaint and would like to assist. In order to do this, we will need more information.
Please confirm the area this incident happened, and if it was an Armed Response, or technical vehicle. WE also need to know, if it is our Cape Town, KZN, or PE branch.
We need to establish which Manager we can escalate this to, to call you back to further discuss.
Thanking you in advance for your co-operation.
Kind Regards
Fidelity-Adt
tM
topollo M's updateReviewer Update
13 Jul 2021, 12:57Good day
Please talk to Johann your one of your managers. Is the one who was handling the whole case. His cell is ***.
Kind Regards
Please talk to Johann your one of your managers. Is the one who was handling the whole case. His cell is ***.
Kind Regards
tM
topollo M's update13 Jul 2021, 12:57
Reviewer Update
Good day
Please talk to Johann your one of your managers. Is the one who was handling the whole case. His cell is ***.
Kind Regards
Please talk to Johann your one of your managers. Is the one who was handling the whole case. His cell is ***.
Kind Regards
Adt Security's replyOfficial
13 Jul 2021, 14:20Dear Topollo Maile
I've managed the Manager Johan from the cell number given and have established that he is with our Guarding Division.
I will escalate this to my Social Media colleagues to escalate this to the relevant department to call your to further discuss. They will be in touch with you shortly.
Kind Regards
Fidelity-Adt
I've managed the Manager Johan from the cell number given and have established that he is with our Guarding Division.
I will escalate this to my Social Media colleagues to escalate this to the relevant department to call your to further discuss. They will be in touch with you shortly.
Kind Regards
Fidelity-Adt
Adt Security's reply13 Jul 2021, 14:20
Official
Dear Topollo Maile
I've managed the Manager Johan from the cell number given and have established that he is with our Guarding Division.
I will escalate this to my Social Media colleagues to escalate this to the relevant department to call your to further discuss. They will be in touch with you shortly.
Kind Regards
Fidelity-Adt
I've managed the Manager Johan from the cell number given and have established that he is with our Guarding Division.
I will escalate this to my Social Media colleagues to escalate this to the relevant department to call your to further discuss. They will be in touch with you shortly.
Kind Regards
Fidelity-Adt
tM
topollo M's updateReviewer Update
15 Jul 2021, 15:55Am so dissapointed with Adt/fidelity for calling me and threatening with legal and PROTECTION OF PERSONAL INFORMATION ACT. Which means according to the caller information is more important than lives that could be hurt in a road rage. Am not moved and am still going to pursue this matter until i get joy. If it means legal route let it be
tM
topollo M's update15 Jul 2021, 15:55
Reviewer Update
Am so dissapointed with Adt/fidelity for calling me and threatening with legal and PROTECTION OF PERSONAL INFORMATION ACT. Which means according to the caller information is more important than lives that could be hurt in a road rage. Am not moved and am still going to pursue this matter until i get joy. If it means legal route let it be
Adt Security's replyOfficial
29 Jul 2021, 11:43We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Kind regards
Fidelity-Adt
Adt Security's reply29 Jul 2021, 11:43
Official
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Kind regards
Fidelity-Adt