All I wanted was a quote to enhance my security system
<p>Today I called ADT customer service to ask for a quotation for a remote panic button. After 16 minutes of transfers and holding on the line, I was told that only a technician could assist me but it will cost me almost R600 for call-out fees. So ADT will give me a quote for this remote panic button but I will have to pay R600 JUST FOR THE QUOTE. I have never had a problem with ADT and their response time is good but if it is going to be this difficult to enhance my security system, then I might as well look into getting a new system with another company.</p>
Dear Client
Please provide us with your premises address and telephone number we call you on when your alarm activates. We need to trace you on our database.
Your Hello Peter complaint does not provide us with sufficient information to trace you on our Database.
We will arrange someone to assist as soon as you information is received.
Thanking you in advance for your co-operation.
Kind Regards
Customer Services
Dear Client
Please provide us with your premises address and telephone number we call you on when your alarm activates. We need to trace you on our database.
Your Hello Peter complaint does not provide us with sufficient information to trace you on our Database.
We will arrange someone to assist as soon as you information is received.
Thanking you in advance for your co-operation.
Kind Regards
Customer Services
Address: 28 Kershaw avenue; Amanzimtoti; 4126
Cell: ********** / **********
Address: 28 Kershaw avenue; Amanzimtoti; 4126
Cell: ********** / **********
Dear Mr Alberts
We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.
Thank you for providing us with your details.
Kind regards
Customer services
Dear Mr Alberts
We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.
Thank you for providing us with your details.
Kind regards
Customer services