Alarm not working for months.

Item: Adt Security
Rating: 1
Author: Riaan G

Our alarm has not been sending out signal to adt for months now. I have logged several requests for a tech to come out but nothing is being done, yet they still quick enough to deduct money.

Helpful (0)

Replies (3)

Adt Security's replyOfficial

23 May 2023, 09:13

Dear Riaan G

We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt

Adt Security's reply23 May 2023, 09:13

Official

Dear Riaan G

We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt

Riaan G's updateReviewer Update

24 May 2023, 17:06

Technician never pitched for appointment today. No call, nothing. This is pathetic service.

Riaan G's update24 May 2023, 17:06

Reviewer Update

Technician never pitched for appointment today. No call, nothing. This is pathetic service.

Adt Security's replyOfficial

25 May 2023, 12:10

Dear Riaan G

Our sincere apologies for any inconvenience caused with regards to the above. We will once again escalate this to our JHB offices to advise them to call you urgently.

Kind Regards
Fidelity-Adt

Adt Security's reply25 May 2023, 12:10

Official