SN
Simangele N
1 reviews | Active since Jul 2015
02 Jul 2015, 10:28
Alarm and Radio not installed but payment taken
I have entered into contract with ADT May 2015, I explained to consultant that I am not available during office hours as I travel a lot with work. She (Brian) its ok she can come to wherever I'm at. <br> She however DID NOT explain that as I sign, the alarm system will never be installed as they only work office hours. I did explain though before signing that I am not available during office hours and I expect the consultant to have been competent enough to mention that this is not going to work cause the alarm system will basically NEVER BE INSTALLED due to availability issues.<br> <br> ADT is refusing to cancel this contract so I'm PAYING FOR NOTHING!!!
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Replies (1)Adt Security's replyOfficial
02 Jul 2015, 16:30Hello SimaNyembe,
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
Adt Security's reply02 Jul 2015, 16:30
Official
Hello SimaNyembe,
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
