ADT’s Deceptive Sales Tactics, ******** Behavior & Shocking Lack of Service

I am beyond dissatisfied with the disgraceful service I have received from ADT. I have officially lodged a formal complaint with PSIRA against this company for their blatant disregard for customer service and what I now consider deceptive business practices.

When I signed up for their program, the sales representative misled me into believing that the contract was month-to-month, only to later discover that it is actually a full-term contract. This is nothing short of misrepresentation, and I am filing an additional complaint with PSIRA against this sales rep for ********* conduct.

In December, I reported that my system was not working, and here we are in February—NO follow-up, NO service, and absolutely NO care from ADT. This is not just poor service; it’s a complete failure of responsibility from a company that claims to secure people’s homes and businesses.

I will not let this matter rest. My complaint will be shared across Google Reviews and every review platform to warn others about the ******** behavior, misleading sales tactics, and appalling lack of service that ADT represents.

ADT should be ashamed of how they conduct business. They are unreliable, *********, and completely dismissive of the very people who trusted them for security.

AVOID ADT AT ALL COSTS!