ADT worst security company ever

About a year ago I signed a 24 month contract with ADT which included a new alarm system.

From the start I realised I was dealing with a bunch of amateurs. They did not meet their first two appointments with me for the installation of the system. Thats after I took leave to accommodate them. Next it took them three days to complete the installation (apparently it is a half day job, their words) because everytime they came out they did not bring all the material with.

After three attempts I was not "third time lucky" as they would say. As it was still not completed. Luckily for me the alarm could still function ad this was a security camera added to the deal as an "special". Then decided to just leave the camera as its not worth the effort.

To comment on the workmanship I am sure my nephew of 7 could have done a better job. The work was sloppy I they constantly tried to take shortcuts to save on material, probably to pocket the savings for themselves.

After about 3-4 months I noticed some issues (some of the zone do not send the alarm through to their controlroom) and reported it 5 times over a 5 month period to the call centre. Everytime they promise me that someone will contact me to come and fix it. Till this day I am still waiting. The last time I spoke to them I insisted on speaking to a manager which did not realize.

These technical issues with my alarm is a real concern for me as someone can enter my house, trigger the alarm and basically help themselves as no one from ADT will ever show up to stop them.

I will never recommend ADT to anyone, unfortunately I am stuck with them for at least another year:(