ADT WORST COMPANY EVER

ADT has done it again..A few months ago after an incident of my house being broken into I installed sensors on all of my windows in my house. The very friendly technician that installed them assured me that all was well and we did not need to test them, off course not, he's been doing this for a while. Yesterday I went home to find a window in my bedroom open. Understandably shaken I called ADT and spoke to a gentleman by the name of Rudy who advised that no signal was received and he wasn't sure how the alarm did not go off. I asked the sarcastic Rudy to please ask someone in the technical department to call me back. I did not want to waste my airtime in addition to wanting to check for a second time that all was well in my house again. 24 hours later I am still waiting for my callback. Not sure if I should just default on my payment (something I must add that I've never done , I pay for a service timeously and expect a timeous service in return). Perhaps the default in payment will force ADT to contact me as Mr 'I'm so ****y' Rudy promised. This is not the first time that ADT has messed up. Hopefully someone from the other competitor security companies reads this,calls me and gives me a quotation. Enough is enough! J Manarsingh ********** 477