AS
Andrew S

1 reviews | Active since Jun 2016

02 Nov 2023, 11:53

ADT wanting money despite contract being cancelled.

On 22 August this year, I emailed ADT to cancel my contract due to financial reasons. My email was ignored despite numerous follow-up phone calls to find out what was going on.

Eventually, after having to pay for another months service, I made contact with Busisiwe Fayilane at ADT who was able to help and cancelled my contract on 13 September.

I am now being hounded by ADT who claim that I owe them R1140. I owe ADT nothing as my contract is cancelled (as of 13 September) and I will not be paying ADT anything.

If you ever consider signing with ADT, don't. You will regret it.

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Replies (1)
Adt Security
Adt Security's reply02 Nov 2023, 13:09
Official
Dear Andrew S

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt