ADT VAAL BRANCH SERVICE IS BAD

Last year (2023) I have manually paid the service call around R 700 and it was also be debited on my account end of Nov .So accounts consultant phone my in mid December about the issue and promise 7-14 day my money will be refunded.

Ta date nothing hasn't ben refunded and it's over 30-days now .The vaal branch , Anna-Marie Coetzee (vaal branch credit controller ) told;d me she will also will raised with HQ on 3 Jan and also nothing happened .

This Vaal branch is not taking their customer serious and the overall service in my opinion is BAD .