WW
Werner W
1 reviews | Active since Feb 2011
12 Dec 2022, 17:31
ADT useless support!
Absolutely useless backup service! I got hit by lightning they told me it would take up to 7 days for them to respond - over this time period where everyone is at high risk?! Then they mad an appointment for this morning but did not pitch the whole day?! I saw a missed call where I was in a meeting but there are other contacts on my account and I told them on the day they can come as there is always someone home!
And all this for an involuntary R2000 lightning insurance which they bill you for but then don't have the backup to actually service!
Seems like one security company is as bad as the next!
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Adt Security's replyOfficial
13 Dec 2022, 11:46Dear Werner W
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
Best regards,
Adt Security's reply13 Dec 2022, 11:46
Official
Dear Werner W
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
Best regards,