ADT Unwilling to forward proof of account billing

It is sad to see that ADT just demands payment from customers and when requested cannot provide you with a detailed breakdown of your bill to proof that you owe them money.<br> <br> On the 21st of May 2013 I requested a breakdown of account from Shantel Zanberg at ADT after they double deducted and on some months deduct two or three times the agreed contract amount.<br> <br> Someone from ADT contacted me again in April 2015, this lady was so rude and threatened me with legal action. <br> <br> I again asked a breakdown of account from Donovan Paul at ADT in April this year to be able to see if we do owe them anything, but no reply.<br> <br> On the 10th of June I received a sms from ADT stating that they are now handing me over for Debt collecting.<br> <br> I have proof of all correspondence mailed from my side to ADT as I always keep it to cover myself as I know that there is a lot of unprofessional companies out there that always provides bad service and attitude like this. What a pity. <br> <br> I will gladly pay the R200 if you can provide me with a breakdown of account, but since you are not willing to assist me with this, I cannot pay you.