ADT, The expert ************s

Before signing any agreement with ADT, we made it very clear that we do not need a system that is not pet friendly, since our pets sleep indoors. Prince, the representative, ensured us that the sensors would be pet friendly. Our whole Festive season was ruined, since our pets kept tripping the alarm, forcing us to confine our pets in the interest of security. Upon contact with management, they promised to come out and check. Twice they never pitched then, suddenly, we were advised that we need to pay an additional fee of R450 to change our sensors to pet friendly. This just proves their ************ and dishonest tactics at work.