ADT Terrible

ADT is terrible - poor and delayed service ... I installed the alarm in September ... they never responded even once to the alarm calls .. not even to check up... I asked for a cancellation a month later - within the first 3 month period .. they still have not actioned it .. now they telling me Ill have to pay penalty of R1800 ??? meanwhile I wrote a lengthy email of cancellation back in October explaining how they never even provided the service at all ///

I curse the day I ever though of having a relationship with ADT .. I am going to take this up .. I am not going to pay this amount