ADT technicians -Inexperienced and play guessing games

i have been a customer of adt for 7 years and recently moved to a new property.on 2 August 2019 , adt facilitated the transfer for me . since the transfer I have expericed great technical difficulty to a point that adt came through and spent 4 hours trying to reslove the matter . evetually the technician said the "board was faulty and he has fixed it". the errors started again , between 9-12 August , My alarm was activated twice as a test and Adt confirmed they did not get a signal. (spoke to Nandipha , who said she will make a note of it ). The technician came through and said the battery had to be raplaced - another financial loss- battery changed and i have an invoice . I keep getting an error stating power failure but I HAVE POWER AND I HAVE A BRAND NEW BATTERY! Another technician came out and he said the panel is faulty and replaced the panel . 25 days since the transfer and no one seems to know what is going on. As far as I am concerned , the technicians in ADT's employ are inexperienced , not knowledgeable of how their systems operate and continue guessing on how to reslove this issue. Adt cannot be trusted as they , themselves have no clue of what they are doing. I have compalined numerous times and the staff at the branch in PMB as well as the sales advisor have adont care attitude ! I will not pay adt for this battery until the problem is resolved !Stop palying guessing games and jack up your staff.