ADT technical service non exixtent

ADT technical service Sandton non existent. Called them twice to urgently attend to faulty radio link from home to ADTcontrol room. Alarm signal is not received by ADT control room therefor no reaction to alarm going off. ********* can do what they like to you with no reaction from ADT. There response to me is that we have to wait a WEEK until they can come and check problem, absolutely no urgency, they do not care if you get killed or ******. Radio belongs to ADT not me, my alarm is 100%, so fault lies with ADT signal. They keep on sending SMS's saying they care about your safety, ABSOLUTE JOKE!!!