ADT TAKEN PAYMENTS WITHOUT APPROVAL

<p>We were away on holiday until 4th November although we had a house sitter in residence. When I left CT on 25th August I advised them to remove my cell number and replace with my house sitters cell no.</p> <p> </p> <p>However before we advised ADT that we were back home they telephoned me on my cell number in the middle of the night at 2am whilst we were on a train from JHB to CT. When we arrived back home we telephone ADT and ADT confirmed that by mistake they had my cell number on the listing whilst we had been away. When they tried to phone me I was in the UK and Europe and di not have the phone switched on.</p> <p> </p> <p>They said then that they would credit the Excessive Usuage charges of R 114.00 . This has still not been done despite an email from Shaine Abrhams that ALL excessive chagres have been credited. Thiks is NOT true and they now owe me R 228.00 for November and December invoices which covered September and October months when we were away.</p> <p> </p> <p>I am still waiting for the credit of R 224.00 </p>