Adt Sucks part 3

I told the accounts how to sort out the problem.This has been going on for about 3 weeks.On Friday a customer care person phoned me and I was hopeful it would be sorted out.3 days later and nothing.They love to ignore you.They sent something to some lawyers who don't answer their phone or reply to e mails_what a ****.i wonder if the ceo knows what a kuck company this is,he probably has no idea.He gets a big paycheck and problems like mine are probably the cost of doing business.So pathetic.