ADT *****ing my money.

On the 15th of October 2018 i app**** to get ADT security installed at home. I made the full payment for the hardware to be installed at home but until today still nothing has been done. Every time i call the call centre they say they have to follow up with the sales representative who is Charles in this case that assisted in applying.

The service i received from them is ********** and i want my money bac****