AM
Andrew M

1 reviews | Active since Mar 2020

03 Jun 2023, 07:38

ADT - Simply pathetic!!!!

Fidelity ADT is simply useless. Monitoring Systems are intermittent. Call centre less than useless. Response times pathetic. Intruders in our yard this morning. They wait for you to answer the phone before they act. 15 minute response time to an emergency situation!!!

0
Replies (1)
Adt Security
Adt Security's reply05 Jun 2023, 10:42
Official
Dear Andrew M

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt