ADT services has deteriorated to point of no return

ADT is just getting bad to worst. After fidelity took over they underwent restructuring and the biggest mistake is the contact centre being based in cape town. They don't know the geography of kzn for example. I am tired of the promises and will cancel now. On Tuesday this week I was in the cinema and the alarm went off at about 8 39am. My neighbour's called me yet ADT has not called to date. They utter useless and must close down . They eatin g our money for nothing.