SC
Shanel C

1 reviews | Active since Feb 2019

13 Apr 2021, 10:07

ADT service

Shocking service from ADT.

Have been e-mailing and getting absolutely no response what so ever!

Please refrain from using them.

0
Replies (2)
Adt Security
Adt Security's reply13 Apr 2021, 10:45
Official
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
 

 Kind regards
 Fidelity-Adt
Adt Security
Adt Security's reply15 Apr 2021, 12:12
Official
Dear Shanel Coetzee

Our Customer Services agent has been trying to make contact with you thrice over the past two day, but kept getting your voicemail.  He then sent an sms asking you to call him.

To date we have not received any response.  I will ask him to try again and send another sms, if no contact is made, as well as an e-mail to the gmail address on this Hello Peter.

Please respond to the sms, or e-mail, so that he can assist accordingly.

Kind Regards 

Fidelity-Adt