1 reviews | Active since Oct 2011
ADT Security - Not the first time!!!
I had a contract with ADT Security in Florida that was cancelled on the 8/04/14, ADT confirmed receipt of this cancellation as my contract was to expire 7/5/14, the last payment made via debit order on 22/04/2014. ADT collected the system in the beginning of May and I subsequently had another security company come in and install a new system in that same month (May 2015). <br> <br> I recently received a call from Clarissa Chetty at Debt Source again who requested the cancellation letter and proof of payment for May 2015, I advised her that there was no system in place in May and that my last payment reflected in April, she advised that should I not make this payment for services not rendered, they would place my account on ITC. I proceeded to contact my employee wellbeing centre at Nedbank and spoke to the attorneys on site, they confirmed that the payment made in April would cover for May even though there wasn't a service provided and that ADT was in the wrong and that I should contact the Ombudsmen to help resolve this issue. I have started this process.<br> <br> Thank you
We thank you for bringing this to our attention. You will be contacted by someone today to help resolve this matter.
Kind regards
Customer services
Best regards,
We thank you for bringing this to our attention. You will be contacted by someone today to help resolve this matter.
Kind regards
Customer services
Best regards,
