SP
Sean P

1 reviews | Active since Mar 2009

26 Aug 2015, 08:34

ADT ? Security company or ******* ?

I own a house in an Estate.<br> <br> We have a contract with ADT for the general security and home security<br> <br> Residents do not need to pay a monthly fee because of the contract the estate has with ADT<br> <br> They wrongfully charged me R350 per month since last year December because their salesman failed to inform me residents in my estate do not need to pay anything.<br> <br> I have still not received my refund and it has been over a month.<br> <br> As per email below I was suppose to be paid out on Friday however no pay out as yet<br> <br> ===<br> Dear Sean<br> <br> I've received confirmation that the transfer will be done on Friday. Hopefully the matter will be laid to rest.<br> <br> Kind regards<br> <br> <br> Abram Mmakola<br> Area Manager<br> Residential Guarding<br> Johannesburg

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Replies (1)
Adt Security
Adt Security's reply27 Aug 2015, 13:30
Official
Hello sss574,

We take note of your comments. These have been communicated to the Finance department. Someone will be in contact with you today.

Kind regards
Customer services