AC
Amit C

1 reviews | Active since Aug 2019

14 Aug 2019, 11:48

ADT Security Causes a Car Accident

On July 13, 2019 I was driving on Main road to Kyalami, at the junction with Maple road, where I had a green light to cross the junction, An ADT Security didn't give the right of way, and as a results we colide. Now, a month passed, and all I got from ADT is a referance number, and a number ***) to call, saying this is our insurance..

Yet they refuse to give me the name of the company who insure them.

Needless to say that nobody is answering on the given phone number. That number cannot be found in yellow pages, white pages and even Google search!

They don't respond to my emails. They ignore me.

Amit.

0
Replies (2)
Adt Security
Adt Security's reply15 Aug 2019, 08:27
Official
 We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.  
 Kind regards
 Fidelity-Adt 

Best regards,

AC
Amit C's update10 Sept 2019, 10:54
Reviewer Update
Its been two months now
No progress at all!!
Still waiting for Fidelity-Adt
Your insurance company, RBC insurance
stated that You haven't paid your excess!!

The mighty Fidelity-Adt become a ***ard mouse!

Shame on you Fidelity-Adt
Shame on you!

You are very quick to charge your customers for their fees

Yet, to take responsibility and pay your fees
That is whole different game!