RD
Russell D

1 reviews | Active since Oct 2014

22 Jul 2015, 11:09

Adt Security - Bad Response Time & Inadequate

Just a quick note to all looking at Armed response out there. Adt is not the only company around. There are many and make sure you go with the best and most visible. <br> <br> My home was burgled into on Saturday. I was about 3-4km away from my home when it happened but 4-5 minutes in driving time. I got there 4 minutes after Adt alerted me to the alarm activation at my property. 5 minutes later the Adt armed response gentleman responded. One guy...<br> <br> The assailants were 3 black males in an Audi Q7, as seen by my neighbour...<br> <br> How will one guy manage 3 *********? How are you meant to catch people if you take over 5 minutes to respond. I think the area coverage per vehicle is too big. I understand costs related but surely something must be done. Insurance companies must inundated with home break ins. even if you have armed response, one guy??? You not gonna help me in an event when we at home.<br> <br> I truelly don't feel safe in this country and the security service supp**** is poor. Sad to say, but true. <br>

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Replies (1)
Adt Security
Adt Security's reply22 Jul 2015, 11:23
Official
Hello russelldewee,

We thank you for bringing this to our attention, you will be contacted by someone, where they will look to assist you further.
Kind regards
Customer services