ADT SECURITY Bad business

And.....ADT is doing it again! It has been more than four months now that I have cancelled with ADT due to their \can not explain why my alarm malfunctioned during a ******* - (I can tell you why!!)""; but still....they deduct! Only when I posted on Hello Peter did the regional manager respond. Guess what he said? He has never received any of my emails or phone calls! So;I forward him ALL of the communication.....and just no response! Really?????"""