ADT Security are a bunch ****** processed debit orders on my bank account with no contract and there was no functional system installed by ADT in my house. Account has now been handed over even though they did not deliver any service to me.

I contacted ADT security for an alarm system in November 2015 (not sure of the exact date). A sales representative from Adt came to do the paper work for the existing alarm that was already installed in the house, however the technician who arrived a day after the sales representative inspected the existing alarm system . The technician noted that the alarm system in the house was faulty and it needed to be replaced. I received a call from the sales representative stating that alarm system installed in the house needs to be replaced before ADT Security could continue with my contract. He was going to send me a new service contract for the new alarm . On 08 December 2015 I receive an email from the sales representative requesting that I complete a service agreement for the new system to be installed at the house and I must scan this document back to him. I did not complete or sign the service agreement. He sent a follow up email on the 15 December 2015 but I was already on leave and I did not sign the new service agreement. I don't receive any further communication from the sales representative. In November 2016 , I noticed that at ADT has been deducting monthly premiums off my accounts since June 2016 on my bank account. I sent an email to ********** (ticket number ED3822D58E02B) informing ADT security that I have never finalised my contract with ADT due to the fact that the alarm system at the house was faulty and ADT security did not come to fix the alarm system . I am therefore not understanding why they are making deductions off my account. I inform ADT that I have requested my bank to reverse all the deductions that ADT has made on my account and I do not require any of their services. After this email I receive a call from the ADT call centre ( pity I don't remember the person i spoke to) and he apologies for the inconvenience and he couldn't explain what exactly happened. He also ddint understand why I got billed when there was no finalised contract. I inform him that I do not require their services and I have reversed the payments from my account and they must stop deducting from my account as I have no contract with ADT. He agrees that there will be no more deductions made on my account. After this a technician from ADT Security came to the house and removed the "alarm box" as this was property of ADT . I don't notice anymore deductions on my bank account from ADT.

Today, Thursday 16 November 2017 , I receive a call from Creditworx stating that ADT security has handed me over for not paying my account with them. I am obviously dumbfounded at this point. I calmly explain to the gentleman that I have no finalised contract with ADT Security and I fail to understand on what grounds I must now pay them . They didn't provide any service to me and I will not be making any payment to them.

I never had a contract with ADT and they never provided me with any service. I have no obligation to pay ADT. The fact that ADT wants me to pay for a service that I have never received proves that ADT is a bunch of ******.