ADT Security

<p>ADT Security South Africa once again the only thing on your mind is Money, We have been asking for a cancellation since January and with no luck. Your excuse is we are under contract but yet you failed to obey to your own contract, have not had a functioning alarm system since Jan. You refused to install a new system and now, now we are paying for nothing literally nothing. Every time I call the call center it's the same story and told to hold on for the manager only to be cut off 25 mins later. Who are the real ******* here and it's clearly visible with about 90% complaints about bad service on Faceboo****!! Hellopeter.com</p> <p>Update (8/05/17): After two phone calls from ADT and two promises that I will be contacted back to resolve the issues I'm still sitting here waiting for both calls to happen. This is a clear indication that ADT doesn't care nor do people matter. I requested a cancellation on 30 Jan 2017 and I have not had a working alarm system since Jan 2017.</p> <p>Update(09/05/17) Once again ADT failed to phone us, but sent an email asking us to pay a cancellation fee for their mess! Why am I responsible for paying for you *****ing up? I did not ask for a broken or faulty alarm system! You seems to be quick quoting the Consumer Protection Act but did you take into account that you have not provided us with a service for 5 Months who is actually breaking contracts here?</p>