DQ
Dave Q

1 reviews | Active since Mar 2009

10 Mar 2015, 15:42

ADT refuse to update our account

We cancelled our service with ADT early 2014, and the account is paid up. Despite this, we continue to receive monthly statements demanding money that was paid up long ago.<br> Each and every time my wife calls ADT to sort this out, the call centre is extremely unhelpful, and always tries to palm her off onto someone else.<br> I want this sorted out this week!!<br> <br>

0
Replies (1)
Adt Security
Adt Security's reply10 Mar 2015, 16:00
Official
Hello daveq,

We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.

Kind regards
Customer services