RD
Refilwe D
1 reviews | Active since Jul 2011
10 Jun 2020, 20:22
Adt received an alarm activation but no one came
Someone trespassed our house, I pressed the panic button. ADT received the message as per the voice prompt call but no one came.
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Replies (2)
Adt Security's replyOfficial
12 Jun 2020, 14:13Dear Refilwe
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Adt Security's reply12 Jun 2020, 14:13
Official
Dear Refilwe
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
RD
Refilwe D's updateReviewer Update
04 Jul 2020, 15:18Thank you for calling me back and your assurances. I hope the dangerous mistake that compromised our lives will not be repeated again.
RD
Refilwe D's update04 Jul 2020, 15:18
Reviewer Update
Thank you for calling me back and your assurances. I hope the dangerous mistake that compromised our lives will not be repeated again.