ADT Poor service and Arrogance (Repeat)

I'm sending same message I sent on you on the 26th of January <br> <br> Your reference E957E8B561E92 refers - I have cancelled your services after you overcharged my banking account in October and November 2015 - see e-mail sent on 31st December-\Good day, You have deducted R1064.13 from my banking account in October and November