MS
Mawethu S

1 reviews | Active since Nov 2020

04 Oct 2023, 18:13

ADT POOR SERVICE

Received terrible service from ADT response unit, when my alarm goes off the take more than 4 minutes to call me and over 10 minutes to get to my house, I've had a contract with them for over 2 years and did not cancel when the 2 years ended so the contract would have rolled over to a month to month. Because of their poor service I've decided to cancel and they are now requesting a months notice for the cancelation, another month of their poor service. DO YOURSELF AND YOUR FAMILY A FAVOR AND STAY AWAY FROM THEM. To top things up their call center agents keep dropping my calls when I'm asking for explanations!

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Replies (1)
Adt Security
Adt Security's reply05 Oct 2023, 11:47
Official
Dear Mawethu S
 We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt