ADT poor customer service

I called ADT on 1 April advising that I have sold my property and that the premises will be unoccupied. I requested a unit to monitor as I didn’t want the property vandalized in my absence. On the 15 April , I called ADT again advising that the property had been vandalized and fixtures and fittings ******. A unit came out inspected the property and no follow up call or email received from ADT.

I called today 22 May, requesting why the subscription has not been cancelled as I no longer stay on the property, the property had been sold. I was told that there is a 30 day notice, this is unacceptable as I advised ADT on the 1 April 2023. Calling and sending follow up emails WITH NO SUCCESS. I have since stopped my debit order as i don't see why i must pay for something that i am not benefiting from. I am disgusted with the service received!