1 reviews | Active since Jan 2016
ADT - PLEASE TEST YOUR ALARM EVERY DAY!!!
I have been an ADT customer since Sep 2015. I tested my alarm in the first week, but have since the received 2-4 messages every day to \remind me"to test my alarm. I eventually got fed up after a month and called and they promised I am taken off the list. Surprise! Nothing changed. Calculating by day I must have received over 250 texts in the period since I've been a client. I called at least 5 times and every time the promise is made. I have eventually started to threaten to cancel my contract because of this where I FINALLY got an honest answer to say there's nothing they can do about it!!!??? Congrats...I don't know if I am the first customer you lose because of this but as a technical division how can you not have the know how to repair a little glitch like this? Goodbye you guys firstly **** to me as a customer and now admit you are incapable! How can I trust you with my valuables and my life???"""
We thank you for bringing this to our attention. You will be contacted shortly to discuss your concerns.
Kind Regards,
Customer services
We thank you for bringing this to our attention. You will be contacted shortly to discuss your concerns.
Kind Regards,
Customer services
