1 reviews | Active since Jan 2021
ADT PATHETIC SERVICE, MONEY GRABBERS
Fidelity ADT I am so tired of this company. I have had endless problems with them; there service is pathethic, I haven't seen them in my area in months, they don't call at All when my alarm activates, they just take my money every month. I now had enough and submitted an email to them to cancel their so called service. I went on their website to see how do I go about canceling my contract, which is month-month now, and all it said was that I must email them to cancel. Now I received a phone call from them to tell me my contract will only be cancelled end of July 2023 because I sent my email on the 3rd of June 2023 and not the 1st.😡😡😡 it does not say that I must give 1 months calender notice like the lady on the phone said on their Website. So they want me to pay them a whole extra month's fees for sending the email 3 days after the month started.🤬🤬🤬🤬🤬 they don't care about the customer or that their service is **** just that they can get your money. It took all my strength not to swear at this lady and the nerve to tell me I must pay another month before they cancel.😤😤😤😤😤🤬🤬🤬🤬 I couldn't despise this company anymore then I do now. And I definitely don't advise anyone to use them as the security company for your home. Stop trying to get more money out of me and cancel my contract. I want nothing to do with company anymore.
We thank you for bringing this to our attention. You will be contacted by our Customer Services agent as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Customer Services agent as soon as possible to discuss further. Kind regards
Fidelity-Adt
