ADT PATHETIC SERVICE AS USUAL

had some lightning strike our building, burning out alarm and many other electrical items. we asked ADT to come and assist to provide a quote for the replacement. this took one week with no alarm at our business premises. we cancelled our request and had Outsurance send their own service provider. alarm install done in 2 days. we then requested ADT to return to premises to connect radio to new alarm system. this took over a week. the rude technician bickered an argued that it was not his responsibiity to do. he begrudgiungly worked here for a few hours to connect a radio. job was incomplete. its taken another 2 weeks since technician was here to get alarm connected to radio, i called JOHN WOODS who promised to get a technician out yesterday as well as a promised call. still nothing!!!! ADT your service is pathetic. since you have merged with fidelity you have gone too big for your boots, we have been a customer of yours for over 8 years +. a **** show is about to start. I suggest ADT gets management to call me, if not take your so called service and shove it!!!!!!!