TA
Toyer A

1 reviews | Active since Feb 2019

11 Mar 2019, 06:28

ADT pathetic service,

ADT provides the worst security service, they only have one vehicle to cover all off Pelican Park/New Horizons. Thier customer service is putrid, i have been tied down into a 2 year contract of hell, i cancelled my debit order and notified them of this, every month i pay them using my easypay and yet for most of the 2 years they still debit my account even though i requested my debit be stoped which they acknowledged, every month they say i didnt pay when i send them proof of payment. They refuse to compensate for all the bank charges for the failed debits even i requested it to be cancelled, they even hike up their charges every December but cant provide proper vasibility in ur area. #adtmustfall

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Replies (1)
Adt Security
Adt Security's reply11 Mar 2019, 08:53
Official
Dear Toyer Adams
 We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.  
 Kind regards
 Fidelity-Adt