1 reviews | Active since Jan 2016
ADT pathetic service
<p>ADT installed pet friendly sensors in our house, for which we paid. After months of the alarm going off at night for no aparant reason, we realised, when ADT came out to service the system, that one of the pet friendly units was indeed not pet friendly. Firstly, we paid for something we did not get, secondly, we were woken up for nothing on several occasions due to this. We requested them to replace the unit for free as it was their mistake in the first place. This unit was due to be replace on 23 Aug, but we were told that ipet friendly units were out of stock. 71 Days later it is still out of stock, our animals must still sleep elsewhere and we must still pay the monthly fee. Pathetic service for a company that is supposed to be on the ball as protection is their business!!!!! I think ADT must remove their system from our house, we will take our business elsewhere.</p>
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
