J&KM
J & KE Montgomery
1 reviews | Active since Aug 2017
12 Dec 2025, 15:00
ADT - not what I was expecting
So disappointed with ADT - after 21 years of being a loyal customer I find out that I am paying almost 3x as more as all my neighbours/friend whom I have mostly introduced to ADT and where I have recommended ADT (and in one instance that they stay with ADT) - some neighbours even benefitted with a 6-month free initiation charge! Is this how loyalty is rewarded??
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Adt Security's replyOfficial
18 Dec 2025, 10:52Dear J & KE Montgomery We apologize for only responding to the Hello Peter now. Have noticed that your concerns were discussed with you with a Customer Services agent and have been resolved amicably. All processes as discussed have been put into place. Kind Regards Fidelity-ADT
Adt Security's reply18 Dec 2025, 10:52
Official
Dear J & KE Montgomery We apologize for only responding to the Hello Peter now. Have noticed that your concerns were discussed with you with a Customer Services agent and have been resolved amicably. All processes as discussed have been put into place. Kind Regards Fidelity-ADT