1 reviews | Active since Apr 2014
ADT not paying my full installment back!
ADT deducted an installation fee of R3414.24. from my account. However, there was a problem with the sales and we had decided to cancel our account with ADT, ADT then had to deposit the money back into my account.<br> They only deposited R3017.24 back into my account, with an outstanding balance of R397.00. <br> <br> I contacted the credit controller and technical manager Isaac who had been assisting me and had not received a response. It has been three weeks, no response to my emails, and my calls are not answered. This all took place after I had a terrible problem with sales and technician that led me to cancel my contract with them, this is unacceptable and I expect my account to be debited with my outstanding Balance Soon, Im tired of waiting!!!!
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
